<aside> 💬 Thank you for choosing our plugin. We strive to provide a seamless user experience, but we understand that you may encounter some issues or bugs while using the plugin. Rest assured that we are continuously working to improve the plugin, though this may take some time as we are currently working with limited resources.

We value your feedback and encourage you to share your thoughts with us using the feedback form provided. Your input is instrumental in helping us improve the plugin and provide a better experience for all users.

Additionally, if you would like to support our efforts, you can show your appreciation by buying us coffee. We are also active on Twitter, and you can follow us at the handles below:

🔷 Satadal M. 🔷 Deep Kumar L. 🔷 Rohan P.

Thank you for your continued support and patronage.

</aside>

1. Where can I get the API key?

<aside> 👉 If you are just starting with the plugin, you will see a field where you can enter your API key, along with a prompt below the field that provides a clickable action which will take you to the OpenAI site where you can obtain an API key.

If you have already accessed the plugin and need to add a new API key but cannot remember where to find it, follow these simple steps:

1. Go to the OpenAI site https://platform.openai.com
2. If you are not already logged in, please do so now.
3. After logging in, click on the profile icon located on the top right side of the page.
4. From there, click on 'View API key' and you will be able to create and copy a new link.
5. To add the new API key in the plugin, please refer to the FAQ on where to add a new API key.

Thank you for using our plugin. If you require any further assistance, please don't hesitate to contact us.

</aside>

2. Getting error on the login page

<aside> 👉 There might be a few reasons for the error you're encountering:

1. If you're on the free plan, your free credits could be exhausted or you may have reached the usage limit. Verify your usage here: https://platform.openai.com/account/usage
2. Our server could be down, which may result in the error.
3. Double-check if you have entered your API key correctly. If needed, generate a new one.

Here is a screenshot for usage expire from OpenAI site

Thank you for using our plugin. If you require any further assistance, please don't hesitate to contact us.

</aside>

3. Why I am not able to see any response?

<aside> 👉 We apologize for the inconvenience. If you are experiencing issues, there are a few potential causes:

1. A network issue may be preventing your request from being processed. Please wait a few minutes and try again.
2. OpenAI may be experiencing technical difficulties. We recommend trying again later.
3. If you continue to experience issues, it's possible that your API key has expired. Please verify that your API key is up to date and entered correctly.

Thank you for your patience and understanding. Please let us know if you require further assistance.

</aside>

4. Getting Network Error?

<aside> 👉 Please note that this message may appear if you have reached the token limit. OpenAI has implemented token limits to protect against misuse of the API.

If you encounter this message, we recommend waiting a short period of time before attempting to run the plugin again. This will allow time for the token limit to reset.

Thank you for your understanding and cooperation in ensuring the responsible use of the OpenAI API.

</aside>

5. Where to add a new API key?

<aside> 👉 To add a new API key, please follow these simple steps:

1. Click on the settings icon, which will open a drawer.
2. In the drawer, you will see a field where you can enter your new API key.
3. Enter your new API key in the field and click on the 'save' button to save your changes.

Your new API key is now saved and you can continue to enjoy using the plugin. If you encounter any issues or require further assistance, please do not hesitate to contact us. Thank you for choosing our plugin.

</aside>